We’ll continue to innovate on approaches to address our challenges using public-private partnerships. We’re working toward providing a wide array of electronic tax account options, while improving service over the phone and face-to-face. We’re modernizing our approach to make taxpayers’ experiences similar to the way they interact with private sector institutions. We’ll continue to provide, expand and improve service where, when and how taxpayers and tax professionals want and expect it. Our five-year Strategic Plan focuses on six goals that will help drive continued improvements in the customer experience. Kautter, the IRS Acting Commissioner tells us in his message in the plan’s opening page: The IRS expects to publish additional guidance as we continue to analyze how the new law affects taxpayers.ĭavid J. Administering the new law will require extensive implementation work in calendar years 20.Įfforts to implement the new legislation are already underway, and the IRS is providing taxpayers and practitioners with information to address new tax compliance obligations timely and accurately. The IRS’s highest priority is implementing the Tax Cuts and Jobs Act (Public Law 115-97), the most significant revision of the U.S. We work to make it easier for taxpayers to understand and meet their tax obligations, and we enforce the tax laws to ensure fairness for all. The IRS administers the tax system that funds our nation. large part, this new plan is the result of the Republican’s and President Trump’s recent Tax Cuts and Job Act. Please direct all questions and comments to CFO.Strategic.
We designed this plan to allow employees to see their contribution to the IRS mission, and to set forth key goals to guide our agency over the next four years. This plan was developed through a deliberate and inclusive process, which engaged all IRS employees, leaders, advisory groups and key stakeholders, including the Department of the Treasury. “The Strategic Planning team within the Chief Financial Office refined and documented years of work in setting the IRS vision and strategy into this FY2018-2022 Strategic Plan. This five-year plan generally outlines their goals for improving services for taxpayers and administration of U.s tax law over the next five years.Īccording to their website, the IRS Strategic Plan for each of the five fiscal years “is a roadmap to guide IRS operations and to meet the changing needs and expectations of our nation’s taxpayers and tax professionals who serve them.” You can read their complete publication here. The Internal Revenue Service just released its publication called “Strategic Plan FY 2018 – 2022.
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